Decease Claim

i. Original or Certified True Copy of Death Document
2. Claimant Statement Download
3. Clinical Abstruse Application Class Download
4. Medical Attendant Report (refer to note II) Download
5. Newspaper Clippings (if any)
six. Law Report (if any)
seven. Post-Mortem Study (refer to note II)
8. Blood & Toxicology report (refer to note II)
9. Coroner's Certificate
x. NRIC(s) of Claimant(southward) under Section 61 of Insurance Human action;
11. Proof of human relationship – will, marriage certificate, nascence certificate etc
12. Letter of the alphabet from Clearing & Checkpoints Authority (ICA) Singapore on the update of the life status to deceased for Singaporean/Singapore Permanent Resident (refer annotation 3)
thirteen. PRU Select Vantage Premier - Notification of Death Course Download
14. All claimants must complete and submit a valid FATCA & CRS SELF-CERTIFICATION Grade FOR INDIVIDUAL ACCOUNT HOLDER. Please become to Note section for information on this requirement. Please consummate page 6 to 8 of the Claimant Statement. Alternatively, you may download this form via Customer Form
Claimant Proof of Human relationship Documents Required (Original or Certified True Re-create)
Spouse Wedlock Certificate
Children Nativity Certificate of Claimant
Parent Birth Certificate of Deceased
Sibling Birth Certificates of Deceased and Claimant
  1. Original or Certified Truthful Copy of death certificate and proof of relationship documents must be produced at the Customer Center and will exist returned immediately afterward verification. Death Certificate certified past your lawyer or any Notary Public is also acceptable.

    All non-English documents demand to exist translated into English past a certified translator. The translated documents must be authenticated past a Notary Public.

  2. Please submit all the relevant documents and we will appraise the merits upon receipt of all the required documents and advise whether the medical reports are required.
  3. For Singaporeans and Permanent Residents (PR) who died overseas, ICA would issue this letter confirming receipt of Deceased's identification documents (e.chiliad. Singapore NRIC and Passport), overseas Expiry Document, and cancellation of Deceased's Singapore NRIC and Passport.
  4. Death Claim - Section 61 of the Insurance Human activity This Act allows an insurance company to pay an advance payment upwards to a maximum of $150,000 of the proceeds after claims admission to a proper claimant named equally follows:

    Proper Claimant ways:

    • Widow/ widower
    • Parent or Child
    • Brother or Sis
    • Nephew or Niece
    The rest gain volition only be paid after the company receives the Estate Duty Clearance* and Grant of Probate/ Letter of Administration.

    * For death on or after 15 February 2008, Estate Duty is removed following a change in Estate Duty police force. Hence, the Estate Duty Clearance Document is non required for payment of the balance proceeds. Yet the Grant of Probate/ Letter of Administration is withal required.

  5. Extraction of the medical reports is at the claimant's expense.
  6. FATCA AND CRS Self-CERTIFICATION FORM FOR Individual Account HOLDER / ENTITY Account HOLDER

    Prudential Assurance Company Singapore (Pte) Limited ("Prudential") is required to collect sure information about each person's tax residency and revenue enhancement classifications under applicable tax regulations, including the Singapore Income Tax Act (Chapter 134), the Strange Account Tax Compliance Act ("FATCA") and the OECD Mutual Reporting Standard for Common Commutation of Financial Account Information ("CRS"). We may exist obliged to share information about the policy(ies) with the relevant tax government under certain circumstances. Claimant of policy gain is required to complete relevant FATCA AND CRS Self-CERTIFICATION Grade. Claimant may download this form via Customer Course.

  1. How do we make an insurance claim?

    To make a claim, you lot may contact your Financial Consultant for the necessary requirements or print the merits forms online.

    Y'all may submit the claim form together with supporting documents through your Financial Consultant or at the Customer Service Center. Alternatively, you may postal service it to united states at:

    Prudential Balls Company Singapore (Pte) Limited
    Robinson Road P.O. Box 492
    Singapore 900942


  2. What are the documents required for submission?
    Expiry occurred in Singapore Expiry occurred outside of Singapore
    Documents must exist furnished with an English translation and authenticated by the Singapore High Commissioner of that country
    If expiry is due to natural causes (illness) If death is due to natural cause (disease)
    Death Claim Claimant's Statement Death Claim Claimant's Statement
    Death Certificate Expiry Certificate issued past a strange authority must be certified by the Singapore Embassy or a public notary
    Claimant's NRIC(s)/ Passport(south) Claimant's NRIC(s) / Passport(s)
    Documentary proof of relationship between the claimant and the deceased Documentary proof of the relationship between the claimant and the deceased
    Last will of the deceased (if applicable) Final Will of the deceased (if applicable)
    FATCA & CRS Self-Certification Form for Individual Business relationship Holder (for a claimant with a strange address or foreign contact number) FATCA & CRS Self-Certification Form for Private Account Holder (for a claimant with a foreign address or foreign contact number)
    Clinical Abstruse Application form Clinical Abstract Application class

    2.1 Additional mandatory documents if death is due to accident or unnatural crusade:

    Death occurred in Singapore   Decease occurred outside of Singapore
    Documents must exist furnished with an English translation and authenticated by the Singapore High Commissioner of that country
    Medical attendant written report Medical bellboy study
    Police study or paper clipping Burial cremation documents (if cremation or burial occurred overseas)
    Postal service mortem/toxicology report Repatriation report (if the body was repatriated back to Singapore for cremation/burying)
    Coroner's Document Letter from Clearing and Checkpoint Authority (ICA)*
    Police report/Law investigation report
    Paper clipping
    Mail Mortem and Toxicology Report
    Coroner's Document

    * For Singaporeans and Permanent Residents (PR) who died overseas, ICA would result this letter confirming receipt of Deceased's identification documents (due east.k. Singapore NRIC and Passport), overseas Death Document, and cancellation of Deceased'southward Singapore NRIC and Passport.

  3. Who do we pay the claims gain to?

    No. Type of Policy To whom claims proceeds is payable
    1. Trust Trustee
    2. Normal Policy (without Will) Proper Claimant**(up to Southward$150,000 provided in that location are no contesting claimants)   Amount  in excess of S$150,000 will require Grant of Messages of Administration*
    three. Normal Policy (With Will) Executor upon submission of Grant of Probate*
    4. Assignment Policy Assignee
    v. Trust Nomination Trustee
    6. Revocable Nomination Nominee

    *Grant of Letters of Administration & Grant of Probate has to be obtained through a solicitor licensed to operate in Singapore.

    ** Proper Claimants are defined under Section 61 of the Insurance Act as the "widower, widow, parent, child, brother, sis, nephew or niece of the deceased".

  4. How long does it take to settle a expiry claim?For claims occurring later on the policy has been inforce for more 2 calendar years, we volition process the claim within 10 working days.  If the policy is inforce for less than two years or merits occurred outside of Singapore, nosotros will review the claim within 5 working days and inform you lot of the status of the claim.
  5. What if the claimant does not have the decease certificate just the Life Assured has been missing for some time?

    The claimant volition have to get legal advice to utilise for a court social club that presumes the Life Bodacious'southward death.  The courtroom gild is to be submitted as part of the claims document.
  6. When does the claimant need to submit the Post Mortem / Toxicology Report?

    The claims officeholder volition advise if the Mail Mortem/ Toxicology are required after cess of the claim.Local forensic authorisation usually perform mail mortem for cases where death is sudden or unnatural.  Toxicology test is usually done to exclude or ascertain alcohol or drug content in deceased'southward blood.
  7. When does the claimant demand to submit the Coroner'south Document?The claims officer will suggest if the Coroner'due south Certificate is required after assessment of the claim.

    Generally, a coroner certificate is required for cases in which death is sudden or is suspected to be caused by unnatural means.

  8. What if the claimant is unable to provide the documents needed for proof of relationship?The claimant tin approach the relevant local authorities for copies of the documents to exist extracted at his/her expense.  If the claimant is unable to provide the relevant documents, we reserve the right to make payment to the legal representative of the deceased's estate upon submission of Grant of Letters of Administration or Grant of Probate.
  9. Who are the Proper Claimants entitled to receive the claim proceeds?

    Proper Claimants are defined nether Section 61 of the Insurance Act as the "widower, widow, parent, child, blood brother, sis, nephew or niece of the deceased.

    Section 61 of the Insurance Human activity provides that the Insurer may (i.e. at its sole discretion) pay upward to S$150,000 to a proper claimant without production of the Grant of Probate or Grant of Letters of Administration.

    The remaining amount is payable only on production of the Grant of Messages of Administration and Grant of Probate.

  10. What is Grant of Probate or Messages of Administration and how does the estate utilise for it?

    A Grant of Probate is issued by the Courts to ostend the appointment of the executor(s) named in the deceased's will.

    A Grant of Letters of Administration is issued by the Courts to proper name the legal representatives who are entitled to deal with the deceased's estate.

    Both can be applied through a lawyer who will draw upwards and submit a petition to the Loftier Court for approval.  Information technology may take upwards to half-dozen months for the court to grant an blessing, depending on the complexities of the deceased's estate.

  11. Do we accept Probate or Letters of Administration issued by the government outside of Singapore?

    The Probate or Letters of Administration must be applied and issued by Singapore Courtroom.

    If the state issuing the Probate or Letters of Assistants is a member of the Republic Country, the Probate or Messages of Assistants must be resealed in Singapore. The claimant tin can engage a Singapore lawyer to assist them on the reseal process.

  12. Is involvement payable on the death merits in view that the extraction of the Grant of Probate or Messages of Administration takes a few months?

    Under the Life Insurance Association Singapore (LIA) statement of life insurance practise, interest is payable when the payment of a claim is made more than ii months from the date of receipt of written notification of the expiry. Such interest will be calculated using the LIA-claims involvement rate from the said date of notification until the actual date of payment. Interest payable is calculated daily and compounded at the end of each calendar year.
  13. Who do we pay if deceased had fabricated both a nomination and a Will?For Trust nomination, we will pay to the Trustee regardless of whatever Will.

    For Revocable nomination, we will pay to the nominee(s) if the revocable nomination is made after the Will.

    A valid Volition executed subsequently a Revocable Nomination has been fabricated and fabricated known to us volition supersede the Revocable Nomination.  However, the Volition must satisfy specific requirements under the Wills Act.  For instance, the Volition must provide for the disposition of all death benefits nether the policy and it must specify the particulars of the relevant policy.

  14. What happens if a nominee dies before the Life Assured?For Trust nomination, the proceeds will exist released to the deceased nominee's estate.

    For Revocable nomination, the deceased nominee's share volition be proportionately distributed among the surviving nominees. If at that place are no other nominees, the nomination volition be deemed every bit revoked and it will be paid to the legal representative of the deceased's manor.

  15. What are the exact requirements necessary for a Will to be able to supplant an earlier Revocable Nomination made under Section 49M (2) of the Insurance Act?

    The Will must be made in accordance with the Wills Human action (Cap.352) which provides for the disposition of all death benefits under the relevant policy; and specifies the particulars of that relevant policy referred to in regulation 5(three) of the Insurance (NOB) Regulations 2009. Regulation v(3) of the Insurance (NOB) Regulations 2009 lists the post-obit particulars:
    1. the proper name of the registered insurer that issued the relevant policy
    2. the policy number
    3. the name of each beneficiary to whom any portion (including the whole) of the death benefits under the relevant policy is bequeathed
    4. where a beneficiary referred to in sub-paragraph (c) is an individual, the following particulars of the casher : NRIC/BC/Foreign passport number, address, engagement of birth
    5. where a beneficiary referred to in sub-paragraph (c) is not an individual, the post-obit particulars of the beneficiary; the Singapore unique entity number of the beneficiary or, if the beneficiary does non have such a number, any other official registration number which identifies and is unique to the entity; and the address of the beneficiary;
    6. the portion of the death benefits under the relevant policy which is ancestral to each beneficiary.
  16. Are the proceeds protected against claims from creditors in the upshot of bankruptcy?For policies with Trust nomination, it is protected against claims from creditors. Even so, this volition non employ if it is proved that the relevant policy was effected with the intent to defraud creditors.

    For Revocable nomination, it is not protected against claims from creditors.

  17. If in that location is a nomination under the policy and the nominee is still a minor at the fourth dimension of expiry of the Life Assured, who do nosotros pay to?For Trust Nomination, we will pay the claim proceeds to the Trustee who will administrate the monies for the benefit of the nominee(s).

    For Revocable Nomination, if the child is of at least xviii years of historic period, the death claim will be paid direct to the nominee. If the child is below eighteen years of age, the decease merits will be payable to the legal guardian for the benefit of the nominee.

  18. If the policyowner had predeceased the Life Bodacious, who practise we pay the claim proceeds to in the event of death of the Life Assured?Upon the decease of the policyowner, the policy is vested under the Estate of the policyowner. The Grant of Probate (if there is a Will) or Grant of Messages of Administration (if there is no Volition) of the policyowner will be required for the claim to be paid to the Executor or Ambassador to administer the claim monies for the do good of the deceased policyowner's estate.

Final Illness Claim

1. Concluding Affliction Claim Form Download
two. Laboratory Report
3. Clinical Abstruse Application Form Download
4. Original Policy Certificate

Inability claims

1. Disability Claim Course

Download

ii. Laboratory Study
3. Clinical Abstract Application Form Download
4. Original Policy Document

Crisis Cover Claim

1. Claim Form
1 Crunch Intendance Accelerator Download
2 Laboratory Report
one. Claim Form for dissimilar illnesses
1 Major Cancers - Carcinoma in situ of specified organs
- Early Prostate Cancer
- Early Thyroid Cancer
- Early Float Cancer
- Early Chronic Lymphocytic Leukaemia
- Early Melanoma
- Gastro-abdominal Stromal Tumor (GIST)
Carcinoma in situ of specified organs treated with Radical Surgery Download
2 Heart Attack Cardiac pacemaker insertion or Pericardectomy Cardiac defibrillator insertion or Early Cardiomyopathy Download
iii Coronary Avenue Past-pass Surgery Keyhole coronary bypass surgery or Coronary Artery Arthrectomy or Transmyocardial Light amplification by stimulated emission of radiation Revascularisation or Enhanced External Counterpulsation Device Insertion -
4 Major Organ (Heart) Transplantation - -
five Other Serious Coronary Artery Disease Early Stage Other Serious Coronary Avenue Disease Intermediate Stage Other Serious Coronary Artery Disease
6 Angioplasty and other Invasive Treatment for Coronary Artery - -
7 Stroke Brain aneurysm surgery or Cerebral shunt insertion Carotid artery surgery Download
8 Kidney Failure Surgical removal of i kidney or Chronic Kidney Disease - Download
 9 Major Organ (Kidney) Transplantation - -
10 Benign Brain Tumour Surgical removal of pituitary tumour or Surgery for subdural haematoma - Download
11 Alzheimer's Disease / Severe Dementia Moderately severe Alzheimer's Disease or Dementia Download
12 Apallic Syndrome - -
13 Aplastic Anaemia Reversible Aplastic Anaemia Myelodysplastic syndrome or Myelofibrosis
14 Bacterial Meningitis Bacterial Meningitis with total recovery -
fifteen Blindness (Loss of Sight) Loss of sight in i centre Optic Nerve Cloudburst with low vision
16 Blackout Coma for 48 hours Severe Epilepsy or Blackout for 72 hours
17 Deafness (Loss of Hearing) Partial loss of hearing or Cavernous sinus thrombosis surgery Cochlear implant surgery
18 Stop Stage Liver Failure Liver surgery Liver Cirrhosis
nineteen Terminate Stage Lung Illness Astringent Asthma or Insertion of a Veno-cava filter Surgical removal of ane lung
20 Fulminant Hepatitis Hepatitis with Cirrhosis or Biliary Tract reconstruction surgery Chronic Primary Sclerosing Cholangitis
21 Heart Valve Surgery Percutaneous Valve Surgery -
22 HIV Due to Blood Transfusion and Occupationally Acquired HIV HIV due to Assault, Organ Transplant or Occupationally Acquired HIV -
23 Loss of Speech Loss of Spoken communication due to neurological disease or neurological injury or Permanent or Temporary Tracheostomy -
24 Major Burns Moderately severe burns -
25 Major Head Trauma Facial reconstructive surgery or Spinal cord injury Intermediate stage Major Head Trauma
26 Major Organ / Bone Marrow Transplantation Small bowel transplant; or Corneal transplant -
27 Motor Neurone Disease Early Motor Neurone Disease or Peripheral Neuropathy -
28 Multiple Sclerosis Early Multiple Sclerosis Mild Multiple Sclerosis
29 Muscular Dystrophy Moderately severe Muscular Dystrophy or Spinal Cord Disease or Injury resulting in Bowel and Bladder Dysfunction -
30 Paralysis (Loss of Use of Limbs) Loss of Use of One Limb Loss of Apply of One Limb requiring Prosthesis
31 Parkinson'south Disease Moderately severe Parkinson's Disease -
32 Poliomyelitis - -
33 Primary Pulmonary Hypertension/ Pulmonary Arterial Hypertension Early Pulmonary Hypertension Secondary Pulmonary Hypertension
34 Progressive Scleroderma Early Progressive Scleroderma Progressive Scleroderma with CREST syndrome
35 Surgery to the Aorta Minimally invasive surgery to Aorta or Big asymptomatic aortic aneurysm -
36 Systemic Lupus Erythematosus with Lupus Nephritis Mild Systemic Lupus Erythematosus -
37 Viral Encephalitis Viral Encephalitis with full recovery Moderate Viral Encephalitis with total recovery
2. Claim Form for additional critical illnesses


- Acute Necrohaemorrhagic pancreatitis
- Adrenalectomy for adrenal adenoma
- Creutzfeld-Jacob disease
- Chronic automobile-immune hepatitis
- Ebola
- Elephantiasis
- Idiopathic pulmonary fibrosis
- Infective endocarditis
- Medullary cystic disease
- Meningeal tuberculosis
- Multiple root avulsions of brachial plexus
- Necrotising fasciitis
- Pheochromocytoma
- Progressive supranuclear palsy
- Severe Crohn's illness
- Severe Eisenmenger'south syndrome
- Surgery for idiopathic scoliosis
- Severe myasthenia gravis
- Astringent ulcerative colitis

Download


-Astringent cardiomyopathy
Download
3. Laboratory Report
4. Clinical Abstract Application Form Download
5. Original Policy Document
ane. Claim Form for dissimilar Special Medical Conditions and Juvenile Medical Conditions
1 Diabetic Complications Download
2 Osteoporosis with Fractures
3 Severe Rheumatoid Arthritis
4 Benign Tumor requiring surgical excision
5 Glomerulonephritis with Nephrotic Syndrome
6 Insulin Dependent Diabetes Mellitus
7 Osteogenesis Imperfecta
viii Still's Disease
9 Hemophilia A and Hemophilia B
10 Kawasaki Affliction with middle complications
xi Rheumatic Fever with valvular damage
12 Wilson's Affliction
xiii Autism Spectrum Disorder (ASD)
14 Dyslexia
15 Attention-Deficit-Hyperactivity Disorder (ADHD)
16 Hand Pes Mouth Disease with serious complications
2. Laboratory Report
three. Clinical Abstract Awarding Grade Download
4. Original Policy Document
ane. Claim Form for Severe Infections Protect do good
1 Severe Infectious Diseases Download
2 Laboratory Report

Crisis Cover Kids Merits

1. Claim Course for unlike illnesses
1 Os Marrow Transplant Download
ii Brain Surgery
3 Glomerulonephritis with Nephrotic Syndrome
4 Insulin Dependent Diabetes Mellitus
5 Kawasaki with Centre Complication
vi Leukaemia
7 Loss of Limbs
8 Major Head Trauma
9 Rheumatic Fever with Valvular Impairment
x Severe Asthma
11 Astringent Epilepsy
12 Severe Juvenile Rheumatoid Arthritis
ii. Laboratory Report
3. Clinical Abstract Awarding Form Download

Female Benefit Claim

one. Claim Class for different illnesses / medical procedures
1  Female Illnesses/ Medical Procedures/ Reconstructive Surgery or Skin Grafting/ Support benefit
  • Systemic Lupus Erythematosus (SLE) with Lupus Nephritis
  • Rheumatoid Arthritis
  • Chronic Motorcar-immune Hepatitis
  • Osteoporosis requiring surgery or repair
  • Urinary incontinence requiring surgical repair
  • Uterine Prolapse
  • Pelvic relaxation requiring surgical repair
  • Thyroid disorders causing thyroid storm
  • Polycystic Ovarian Syndrome
Download
  • Complicated repair of a vaginal fistula
  • Facial reconstructive surgery due to an Blow
  • Skin grafting due to major burns
  • Hormone Replacement Therapy (due to other than Cancer)
  • Outpatient Psychiatric benefit
  • Cancerous Cancer/ Choriocarcinoma
  • Carcinoma in situ of breast/ cervix uteri
Download
  • Radical vulvectomy required due to a malignant condition
  • Wertheim's operation required due to a malignant condition
  • Total pelvic exenteration required due to a malignant condition
  • Hysterectomy required due to a malignant condition
  • Mastectomy required due to malignant condition
  • Bilateral/ unilateral breast Lumpectomy due to a malignant condition or carcinoma in situ
  • Breast reconstructive surgery following a Mastectomy
  • Skin grafting due to skin cancer
  • Oocyte Cryopreservation due to covered female cancers
  • Molecular Gene Expression Profiling Examination for treatment Guidance
  • Hormone Replacement Therapy due to Cancer
  • Outpatient Psychiatric benefit
 ii Pregnancy Complication benefit
  • Disseminated Intravascular Coagulation
  • Expiry of the foetus of the life bodacious after 195 days of pregnancy
  • Death of the child of the life bodacious inside 28 days afterwards nascence
  • Death of the life bodacious during delivery
  • Hydatidiform Mole
  • Pre-Eclampsia or Eclampsia
  • Fatty Liver of Pregnancy
  • Postpartum Bleeding requiring a hysterectomy
  • Miscarriage due to an Blow
  • Antepartum Haemorrhage
  • Placenta Increta / Percreta
  • Uterine rupture
  • HELLP syndrome
  • Amniotic Fluid Embolism
  • Abruptio Placentae
  • Postal service-partum depression
  • Gestational Diabetes Mellitus
  • Yet Nascency
  • Psychiatrist/ Psychologist consultation
Download
 3 Congenital Illnesses benefit
  • Down's syndrome
  • Spina Bifida
  • Tetralogy of Fallot
  • Transposition of the Bully Vessels
  • Atrial Septal Defect
  • Absence of ii limbs
  • Anal Atresia
  • Infantile Hydrocephalus
  • Cerebral Palsy
  • Ventricular Septal Defect
  • Club Pes
  • Built Dislocation of Hip
  • Congenital Blindness
  • Built Deafness
  • Trancheo-Esophageal Fistula or Esophageal Atresia
  • Patent Ductus Arteriosus
  • Cleft Palate / Fissure Lip and Palate
  • Congenital hypertrophic pyloric stenosis
  • Congenital Diaphragmatic Hernia
  • Retinopathy of Prematurity
  • Truncus Arteriosis
  • Biliary Atresia
  • Developmental Dysplasia of Hip
  • Coarctation of the aorta
  • Congenital cataract
Download
iv Hospital Care benefit

For Child

  • Incubation of newborn child for more than three consecutive days immediately following nativity
  • Premature birth requiring neonatal ICU
  • Bronchitis
  • Dengue hemorrhagic fever
  • Phototherapy for severe neonatal jaundice
  • Pneumonia
  • Astringent measles
  • Severe Mitt, Foot and Mouth Illness (HFMD)
  • Chikungunya fever
  • Typhoid fever
  • Rabies
  • Zika
  • MERS-CoV
  • Ebola
  • SARS
  • Influenza A – Avian Influenza (H7N9 and A(H5N1)
  • Nipah virus encephalitis
  • Japanese encephalitis
  • Creutzfeldt-Jakob disease
  • Malaria

For Female parent

  • Zika
  • Inpatient Psychiatric Treatment
  • Post-natal anaemia
  • Puerperal Pyrexia
  • Pulmonary Embolism
  • Repair of 4th degree perineal tear
  • Septic pelvic thrombophlebitis
  • Surgical Site infection following caesarian section
  • Uterine infection or transfusion due to retained placenta following childbirth
  • Complications of Lactational Mastitis

Infirmary care accelerator

Download
two. Laboratory Report
iii. Clinical Abstract Application Form Download

Male person Benefit Claim

ane. Claim Form for different illnesses / medical procedures

i

 Male Illnesses

  • Malignant Cancer of the prostate/ testicle/ scrotum
  • Carcinoma in situ of the colon/ testicle/ penis

Download

  • Muscular Dystrophy

Download

  • Cardiomyopathy

Download

two

Medical Procedure

  • Heart Valve Surgery
  • Surgery of the Aorta
  • Percutaneous Valve Surgery

Download

  • Heart Transplant
  • Coronary Avenue By-pass Surgery
  • Coronary Avenue Atherectomy or Transmyocardial Laser Revascularisation or Enhanced External Counterpulsation  Device Insertion
  • Cardiac Pacemaker Insertion or Cardiac Defibrillator Insertion
  • Pericardectomy
  • Angioplasty and Other Invasive Treatment for Coronary Avenue

Download

  • Surgical septal myomectomy to relieve left ventricular outflow tract (LVOT) obstacle in Hypertrophic Obstructive Cardiomyopathy
  • Renal angioplasty
  • Astringent Benign Prostatic Hyperplasia and Early on Prostate Cancer requiring Suprapubic Catheterisation
  • Testicular torsion requiring surgery; Acquired Peyronie'south disease requiring surgery; Orchiectomy for causes other than cancer
  • Astringent gout

Download

  • Carotid Avenue Surgery

Download

3

Reconstructive Surgery or Skin Grafting

  • Facial reconstructive surgery due to an Accident;
  • Skin grafting due to major burns;
  • Peel grafting due to skin cancer;
  • Open surgery for the removal of kidney stones

Download

iv

Support Benefit

Physiotherapy due to an Accident

Download

ii. Laboratory Report
3. Clinical Abstract Application Course Download

Personal Accident Benefit

one. Adventitious Death Claim (see section on Expiry Claim)
two. Accidental Dismemberment

a) Total inability (see department on Disability Claim)

b) Fractional Inability

i) Personal Accident Claim Form Download
2) Clinical Abstruse Awarding Form Download
three) Police force Report
three. Weekly Income

a) Personal Accident Merits Form

Download

b) Medical Certificates for the absence of work (minimum 7 days)

c) Clinical Abstruse Application Course Download
d) Police study
4. Medical Reimbursement

a) Personal Accident Claim Class

Download

b) Medical Bills

c) Clinical Abstract Application Form Download
d) Police report

Weekly Hospital Benefit/ Hospital Cash/ Medical Cash Do good/ PRUMedical Greenbacks

one. Hospitalisation Claim Form Download
two. Clinical Abstruse Application Form Download
3. Hospitalisation Bills

Surgical & Nursing Loan Benefit

1. Surgical & Nursing Loan Form Download
2. Medical Bills or Receipts
3. Clinical Abstract Awarding Form Download

PRUParent Benefit Claims

1. Expiry

a) Please follow the requirements under Death Claim

two. Hospital Room and Board
a) PRU Parent Benefit Claim Form Download
b) Clinical Abstract Application Form Download
c) Original Hospital Bills
d) Accidental/ HB/ Surgical Procedure Medical Report (if necessary) Download
3. Surgical Procedure
a) PRU Parent Benefit Merits Form Download
b) Clinical Abstruse Application Form Download
c) Original Hospital Bills
d) Accidental/ HB/ Surgical Process Medical Written report (if necessary) Download
4. Long Term Care
a) PRU Parent Benefit Merits Form Download
b) Clinical Abstract Application Form Download
c) Long Term Care Benefit Cess Written report Download

Unemployment Comprehend Claims

1. Unemployment Encompass Claim Course Download
2. Original Retrenchment letter from the employer
three. Original Employment letter from the employer

PRUHospital Income Merits Form

ane. PRU Hospital Income Claim Form Download
two. Clinical Abstract Awarding Class Download
iii. Original Infirmary Bills
4. Medical Certificates
5. Adventitious/ HB/ Surgical Procedure Medical Report Download

PRUShield & PRUExtra/Extra Lite Merits

All claims on Inpatient, Day Surgery and Outpatient Hospital Benefits (e.thou Outpatient Cancer Handling, Outpatient Renal Failure Treatment, Approved Immunosuppressant Drugs) have to be submitted through electronic submission past completing the Claim Form for Medisave-Approved Integrated Program at the hospitals or clinics.

Please click here for the list of Medical Institutions participating in MediShield Life Scheme for electronic submission.

As the PRU Shield Foreigner program is not integrated with the reformed Basic MediShield, submission of the claim has to be via transmission submission, not electronic submission as hospitals would not have any records of the greenhorn Life Bodacious.

To meet the listing of the medical institutions participating in MediShield Life Scheme, click here.

one. PRU Shield Claim Grade (Manual Submission) and Specialist Doctor Report Download
2. Original final hospital beak, tax invoice and receipt
3. Clinical Abstract Application Form Download
iv. Copy of passport showing the life assured's personal particulars (simply for greenhorn)
five. Re-create of eligible valid laissez passer of the life assured (just for foreigner)

We pay for inpatient hospitalisation or day surgery expenses incurred past the life assured in selected Hospitals in Malaysia.

The life bodacious must obtain referral from either of these two healthcare providers for approved overseas hospitalisation as covered by Medisave: (one) Health Management International (HMI) or (2) Parkway Holdings Pte Ltd.

Pre-hospitalisation Consultation and Services has to be incurred inside 180 days* earlier the Life Assured is bars to hospital.

Post-hospitalisation Follow-up Treatment and Services has to be incurred inside 365 days* following discharge from hospital.

1. Death Claim Claimant's Statement Download
2. Original final infirmary bill, revenue enhancement invoice and receipt
three. Death certificate issued by the relevant authorisation
4. Copy of the identification documents of the claimant
5. Prove that the person is entitled to receive the payment. (e.g birth certificate, marriage certificate, the deceased's last will, Letter of Administration or Probate, Trust Act etc.)

PRUActress or Actress Low-cal is a plan which complements the coverage offered by Main PRUShield policy. You just need to file claim for deductible/co-insurance if they are not processed together with your main PRUShield claim.

You can just file this claim if your organ transplant benefit claim has been approved by Prudential.

PRUFracture Care Claim

Annotation:

10-ray report is a mandatory requirement for a merits on fracture benefit.

PRUAffinity PA Claim Course